The purchaser of the equipment is the beneficiary of the “Buy Back Offer” return program, subject to the following limits:
- Duration Limit: The return request must be initiated within the first 14 calendar days following the purchase date (purchase date being Day 0).
- Mileage Limit: The equipment must have been used for 250 miles or less. The program applies based on whichever of the above limits is reached first.
Eligibility Requirements for Buy-Back:
The program is only applicable if the equipment meets all the following criteria upon return:
- Usage: Used for a maximum of 14 days or 250 miles (whichever comes first).
- Repairs: No excessive and/or unprofessional repairs have been made.
- Abnormal Usage: No indication of abnormal, unauthorized, or misuse.
- Damage: No damage has occurred that was not explicitly pre-existing at the time of online purchase.
- Exclusions: Vandalism, sabotage, and theft are not covered under this guarantee.
Terms and Conditions for Participation:
By purchasing the Buy-Back Guarantee, the buyer agrees to all the following terms and conditions:
Initiating the Buy-Back Request:
- The request must be formally initiated by the buyer via email no later than the 14th calendar day after the online purchase date.
- The equipment must be fully paid for and physically located on the buyer’s property when the buy-back request is initiated.
- The vehicle must not have been transferred or sold to any third person or entity at any time after the online purchase date.
Inspection and Confirmation:
- A confirmation of the vehicle’s eligibility will take approximately 14 days.
- An official inspection will be ordered and reviewed by the Program Administrator to validate the current condition against the equipment details at the time of online purchase.
Conditions for Final Eligibility:
- The vehicle’s current condition must be the same or better than indicated on the Equipment Details Page at the time of purchase.
- The equipment must qualify for inspection under Westside Truck Sales Terms & Conditions at the time of the buy-back request.
- The Buy-Back Guarantee cannot be added or removed after the initial purchase.
Refund Processing and Vehicle Pickup:
- Once the buy-back is confirmed, the buyer will be notified, and a refund will be processed within 24 to 48 hours after Tomas Truck Sales’ receipt of the transferable title from the buyer.
- The repurchased equipment will remain on the buyer’s lot until it is picked up by a Tomas Truck Sales representative (a period of approximately 7 days after the buyer receives the refund).
- The buyer must use commercially reasonable care in storing the machine safely, consistent with industry standards, during this period.
- The buyer remains responsible for any damage or loss of the equipment after it has been repurchased until it is picked up from the buyer’s property.
- The buyer must fully support the remarketing process as necessary, including, but not limited to, granting inspection access, providing photographs, and facilitating vehicle pickup.
Limitations
- Westside Truck Sales reserves the right to limit the number of items for which any single buyer may purchase the buy-back policy.